Responsible Gambling - Vavada

At Vavada, gambling is meant to be enjoyable - a form of entertainment, not a source of financial pressure or emotional distress. We take our commitment to player welfare seriously, and that commitment is backed by our Curaçao eGaming licence (No. 8048/JAZ2017-035). Whether you are a casual player or a regular, we want your experience on our platform to remain positive and within your control. If it ever stops feeling that way, we are here to help.

Self-Assessment: Signs of Problem Gambling

It is not always easy to recognise when a hobby becomes a problem. Take a moment to reflect on the following:

  • You regularly spend more time or money on gambling than you originally intended.
  • Thoughts about gambling occupy your mind during work, family time, or other daily activities.
  • You find yourself chasing losses - placing more bets to try to recover what you have lost.
  • Gambling has become your primary way of coping with stress, boredom, or low mood.
  • You conceal the extent of your gambling activity from people close to you.
  • Financial obligations - bills, rent, everyday expenses - are being neglected because of gambling.
  • Previous attempts to cut back or stop have not been successful.

If several of these points resonate with you, we strongly encourage you to use the tools below or seek external support.

Tools & Limits

Vavada provides a range of responsible gambling tools, all accessible directly from your account settings:

  • Deposit limits - set a daily, weekly, or monthly cap on how much you can add to your account.
  • Bet limits - restrict the maximum stake you can place within a given time period.
  • Session time limits - define how long each gaming session can last before you are automatically logged out or reminded to take a break.
  • Reality checks - periodic on-screen notifications that display how long you have been playing and how much you have spent during the session.
  • Self-exclusion - temporarily or permanently block access to your account if you feel you need a longer break.

How to Self-Exclude at Vavada

  1. Log in to your Vavada account.
  2. Navigate to Settings and select the Responsible Gambling section.
  3. Choose Self-Exclusion and select your preferred duration - from one month up to permanent.
  4. Confirm your request. The restriction takes effect immediately.
  5. If you need assistance at any stage, our support team is available around the clock.

Once self-exclusion is active, you will not be able to log in, deposit, or place bets for the duration of the chosen period.

External Help & Resources

If you feel you need professional support, the following organisations offer free, confidential assistance:

  • GamCare (www.gamcare.org.uk) - a leading provider of information, advice, and support for anyone affected by problem gambling. Their helpline operates 24/7.
  • Gamblers Anonymous (www.gamblersanonymous.org) - a worldwide fellowship of people who share their experience and support one another in recovering from gambling problems. Meetings are available both in person and online.
  • BeGambleAware (www.begambleaware.org) - an independent charity offering guidance, a self-assessment tool, and a national helpline for players and their families.

Contact Us

If you have concerns about your gambling or would like help setting up any of the tools described above, please reach out to our support team at any time. We treat every request with care and full confidentiality.